“The whole experience was very painless and turn around time was about a week that's unheard of. That kind of service makes me want to buy more Hakko product in future. You guys rock about products and service. Definitely "five star" no question about it.”
— Razib Mahamud, Slot Tech, Carson Valley Inn
“I recently had the privilege of dealing with one of your customer service representatives. She was very polite when answering the phone and went above and beyond to help resolve a problem zI was having with one of your vendors. We don’t often hear of our employees doing a great job and I wanted to let you know you have an exemplary employee.”
— Phil Kostka, Casino Tech Authorized Service Centers
"...I truly appreciate your soldering products as well as your excellent website and presentation. Thanks a lot for your tools, very rare in this era of cheap junk at very high prices....The FX-888 is a super quality and performing soldering tool. Heating time is almost instant...This is truly a professional station...I guess the question is would I buy again...I just did."
— Bill Berkan, Hamilton, MT
"I just want to say how happy I am with the customer service at American Hakko. You have gone the extra mile. Thanks for making my day easier." - Tom Bouton, T.E. Bouton Company, Inc.
— Tom Bouton, T.E. Bouton Company, Inc.
"...You provided excellent help and invaluable assistance for a first time tip changer."
— Tom Dunn, TAOS, Inc.
"You gave me 5+ service and made all the wrong things back in order...Your equipment is working really excellent. It's really making the job easier and faster to do. Plus it looks really good."
— RJ Sands, Director of Lighting, FireFly Technologies
"I received your desoldering tool and my husband is very happy with it. Your company has provided excellent customer service, which is not something I see very often. Thank you again."
— Pat Rosenborough
"I would rate American Hakko the highest rating that is possible. The parts I ordered are correct, timely delivered and functional. I would do business with American Hakko now and in the future. I also have other associates who have the same tools and suggested they contact Hakko as I did!"
— Joseph Durso, Manager, Dursonix, LLC
"First of all I must comment on both web sites - Japan and USA, Excellent information!! The most informative I have yet to find and in fact was one of the reasons we decided to purchase HAKKO equipment. We are a small OEM SCSI cable and Fiber Optic cable manufacturer..."
— Charlie Toupence, CECO Cabling Systems
The translation may not be 100% accurate.
Mon-Fri: .................... 7:30 to 4:30 PTOffice is closed Sat-Sun